FAQ's

Hoo Hoo Rags is no longer sewing. Sea-sponges are still available and have been recently restocked.  I was only able to obtain YELLOW sponges this time and have adjusted the prices accordingly.  Unfortunately I was not able to get the MEDIUM sized sponges this time around.

 

 

How do I care for my Hoo Hoo Rags?

Fels-Naptha is my go-to stain remover in my pad washing routine.  My routine consists of rinsing the pad under cold water after removal, rubbing Fels-Naptha stain bar on any visible markings until it lathers up a bit.  Then, if at home, I toss the pad into my washing machine and leave it there until I do laundry...I throw the rest of my laundry in with the pads and wash in cold water as normal.  I usually do a load of laundry every 2-3 days in my house.  If I am not at home, I still rinse my pad upon removal and store it in a wet-bag until I'm home.  Then I re-wet the pad, rub the Fels-Naptha stain bar on the visible markings until it lathers up a bit.  I then toss the pad into the washing machine where it stays until I have a full load of washing to do.  For me personally, it is my preferred wash routine.  The stain bar will last a very long time.

Tumble drying my pads is perfectly okay, I do air dry where possible in attempt to extend hteir lives even more.  Do not wash or dry in very high temperatures or use fabric softeners.  Fabric softeners will effect their absorbency.  Wet/dry bags can be found for purchase on sites like Etsy and are very useful.


 

How long before I get my order?

As these are handmade items and Hoo Hoo Rags are created only by me, please allow four weeks to receive CUSTOM ORDERS, it will often be quicker than this but it will depend on the size of your order, the number of orders ahead of yours and the extra time I have available to sew amongst my stay-at-home duties and family commitments.  I generally complete customs orders around 14 days from order placement.

READY-TO-SHIP orders will be shipped within three business days of the order being placed.  If your order is a combination of ready-to-ship and custom pads, they will ship at one time when the custom part of the order is completed.

I ship worldwide!  $5 is charged at checkout, and then you will receive an invoice for the remainder of the shipping once the items are packed and weighed...please contact me with any questions!

A tracking number is attached to all orders through USPS to ensure you and I can track package movements ...with the excpetion of international packages...it only tracks as far as reaching the country of destinations customs.


 

How Can I Pay?

I use PayPal as the payment processor, so I accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. I never even see your credit card number; PayPal just tells us that you've paid and I ship you your items. I get your money through PayPal later.


 

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.